State Farm® Insurance Agent John A Smith

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Vivian

February 28, 2024

5 out of 5

"Harry always helpful"

WEAPON XVII

January 26, 2023

1 out of 5

"They need to be shutdown they’re no good. They don’t help you when you receive damages to your property they try to lowball you the best way they can. I didn’t realize how horrible they were until I received damages to my property and it’s been 5 months and I’m still waiting to get my damages repaired."

Marti Pearl

November 21, 2022

4 out of 5

"We've been with State Farm and John Smith for over 35 years. Always good service from his insurance rep, Harry. John is a little bit of an enigma though. But I guess when you have established a successful base with good employees you don't have to be around too much. Good for him. I'm sure he worked hard to build his business."

Rena Johnson

March 18, 2022

5 out of 5

"Very nice and patient customer service"

Wilma Scott-Warren

October 21, 2021

1 out of 5

"This agent and his office manager are totally non professional and have NO integrity. They are very sneaky and do not treat long time customers with any dignity. STAY CLEAR of them."

C Michelle

June 24, 2021

5 out of 5

"I called to make sure that my insurance policy was what I needed. Ms Townsend answered all my questions and even told me about an add on that I need for my apartment."

Charles Nelson

May 25, 2021

5 out of 5

"Very easy an professional best quotes for what I needed"

Carla Conley

February 16, 2021

5 out of 5

"Staff always professional and friendly. When I call my questions are answered and problems solved. I've been with John Smith for 31 years now."

Jacqueline l Scott

September 14, 2020

5 out of 5

"Best insurance ever"

Dawn B

August 4, 2020

5 out of 5

"Very helpful and friendly. Have been coming here for years and never had an issue."

Vonzell Clemons

October 2, 2019

1 out of 5

"State Farm does not have your best interest in hand.."

Pascal Boyer

January 30, 2018

1 out of 5

"Rude and incompetent. They lose letters, do not answer emails... and yell at you on the phone if you point it out."

Justin

October 8, 2017

1 out of 5

"Extremely poor and disorganized service. Reps usually take several days to get back to me with answers to questions, if they get back to me at all. Absolutely zero help has been offered in identifying the right products for me and my family (past branches have walked through our policies on a yearly basis to adjust coverage as needed. We've heard nothing for a year from anyone at this branch). We have been State Farm customers for 11 years, but now we are actively looking for a different insurance company after our experience with this branch."

Shshank Garg

June 30, 2017

1 out of 5

"They charged us way too much for a whole year."

What our customers say about us...

Vivian

February 28, 2024

5 out of 5

"Harry always helpful"

WEAPON XVII

January 26, 2023

1 out of 5

"They need to be shutdown they’re no good. They don’t help you when you receive damages to your property they try to lowball you the best way they can. I didn’t realize how horrible they were until I received damages to my property and it’s been 5 months and I’m still waiting to get my damages repaired."

Marti Pearl

November 21, 2022

4 out of 5

"We've been with State Farm and John Smith for over 35 years. Always good service from his insurance rep, Harry. John is a little bit of an enigma though. But I guess when you have established a successful base with good employees you don't have to be around too much. Good for him. I'm sure he worked hard to build his business."

Rena Johnson

March 18, 2022

5 out of 5

"Very nice and patient customer service"

Wilma Scott-Warren

October 21, 2021

1 out of 5

"This agent and his office manager are totally non professional and have NO integrity. They are very sneaky and do not treat long time customers with any dignity. STAY CLEAR of them."

C Michelle

June 24, 2021

5 out of 5

"I called to make sure that my insurance policy was what I needed. Ms Townsend answered all my questions and even told me about an add on that I need for my apartment."

Charles Nelson

May 25, 2021

5 out of 5

"Very easy an professional best quotes for what I needed"

Carla Conley

February 16, 2021

5 out of 5

"Staff always professional and friendly. When I call my questions are answered and problems solved. I've been with John Smith for 31 years now."

Jacqueline l Scott

September 14, 2020

5 out of 5

"Best insurance ever"

Dawn B

August 4, 2020

5 out of 5

"Very helpful and friendly. Have been coming here for years and never had an issue."

Vonzell Clemons

October 2, 2019

1 out of 5

"State Farm does not have your best interest in hand.."

Pascal Boyer

January 30, 2018

1 out of 5

"Rude and incompetent. They lose letters, do not answer emails... and yell at you on the phone if you point it out."

Justin

October 8, 2017

1 out of 5

"Extremely poor and disorganized service. Reps usually take several days to get back to me with answers to questions, if they get back to me at all. Absolutely zero help has been offered in identifying the right products for me and my family (past branches have walked through our policies on a yearly basis to adjust coverage as needed. We've heard nothing for a year from anyone at this branch). We have been State Farm customers for 11 years, but now we are actively looking for a different insurance company after our experience with this branch."

Shshank Garg

June 30, 2017

1 out of 5

"They charged us way too much for a whole year."